Proof of payment request

BY PHONE:

Inform applicant that you will send a request to the finance department, they usually process within 24 hours.

1. Create NEW TICKET on FreshDesk:

2. Put the following details in the ticket:

Contact: jou email adres omdat jy die een is wat die request doen

Subject: POP request – CAP nommer

Group: Verifications

Agent: Marni

Type: Proof of payment  - Credit

Source: Usually it is automatically on PHONE

Status: Open

Company: Not applicable

EI: Not applicable

3. In description, copy & paste below and CREATE:

Naam van EI: XXX
Bedrag betaal: RXX
Reference: XX
 Email of applicant: XXX

BY EMAIL:

Assign request to Marni, and change type to Credit - Proof of payment